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Viand Mercantile sources vintage and new products locally and internationally to create a vibrant destination for home enthusiasts who crave the unexpected.
When we began our collaboration, Viand Mercantile was an occasional pop-up with several years of history but lacked the necessary structures to support daily retail operations.
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With a rapidly approaching countdown until store opening, we focused on standardizing Viand's inventory management and stock-keeping systems, developing workflows that minimized manual syncing between purchase orders and shop inventory. This included addressing details such as hang tags, SKUs, employee training, and receipt printers.
Working with First Pier allowed Viand's founders to concentrate on perfecting the overall retail experience, confident that their systems would be streamlined, functional, and ready for launch.
