Solutions

Building & Refining Brands

A brand isn’t just a logo or a catchy tagline—though those are crucial. It’s about how your customers experience your product, what they feel about your business, and how they share that with others. Our job with branding is to help shape those perceptions.

Our approach begins with a deep understanding of your business. This begins with no less than a million questions and an obsession with uncovering all the things that make your brand, well, your brand. We spend a lot of time getting to know you and your audience and your offerings. By distilling your mission, voice, and who your customers are, we lay the foundation before even touching visual identity. 

Central to our process is the concept of building systems and components. A logo and a few colors can grow stale quickly. We create dynamic brand experiences by developing comprehensive libraries of patterns, typography, colors, and supplementary marks. These elements let you authentically communicate your brand, evoking the right emotions—whether that’s excitement, trust, hunger, or any other feeling you want to evoke.

Expanding Brands

Often, we enhance existing brands rather than starting new. Many businesses come to us happy with their logo but wanting more. In these cases, our role involves expanding and refining existing assets, elevating elements to the next level, and finding ways to enhance your brand impact without losing what’s already working.

Executing Brand

Creating websites, designing email templates, crafting compelling copy—these are all ways to present your brand to the world. If Brand is the sum of everything, then every detail matters. That’s why we also focus on refining the minutiae—your transactional emails, packing slips, in-store bags, labels, you name it. Each touchpoint contributes to shaping your brand in the minds of your customers, and we obsess over these details because each interaction is a chance to strengthen your brand’s identity.

large bright blue hand drawn quotation marks

"Helm and First Pier did an extensive rebranding and shopify website overhaul for the launch of our brick and mortar + e-comm store. They met our very quick turn around, and helped us come up with solutions to match our budget."

-Viand Mercantile

A brochure with a picture of a woman and a child

How We Do It

Ecommerce UX Design
Ecommerce UX Design

Create intuitive, conversion-focused shopping experiences. Our UX design services optimize the customer journey and drive sales.

A bright blue hand drawn plus signA bright blue hand drawn minus sign that is part of First Pier's brand colors and patterns

Create intuitive, conversion-focused shopping experiences. Our UX design services optimize the customer journey and drive sales.

Branding & Identity
Branding & Identity

Develop a distinctive brand presence that resonates with your target audience. Our branding services help you stand out in the competitive e-commerce landscape.

A bright blue hand drawn plus signA bright blue hand drawn minus sign that is part of First Pier's brand colors and patterns

Develop a distinctive brand presence that resonates with your target audience. Our branding services help you stand out in the competitive e-commerce landscape.

Collateral Design
Collateral Design

Create cohesive marketing materials that strengthen your brand. From store signs to social media assets, we design compelling collateral.

A bright blue hand drawn plus signA bright blue hand drawn minus sign that is part of First Pier's brand colors and patterns

Create cohesive marketing materials that strengthen your brand. From store signs to social media assets, we design compelling collateral.