Solutions

Ecommerce Data & Analytics

We live in a world overflowing with data: first-party, third-party, zero-party—sales data, analytics, customer activity, usage, and even abusage. So much data. And like every other agency, we, too, are driven by data.

But what does that mean? Is it mad that we are driven? How does it help? What pain points can we solve? These are the better questions.

We turn to data to find answers above all else. Data is fun to manipulate, to dissect, to delve into. We collect it eagerly, but its value lies in the questions it can resolve—questions intimately tied to business objectives.That’s why we always begin with goals or problems and work backwards.

Being data-driven for us means being prepared to abandon strategies that don't meet expected click-through rates. It means pinpointing conversion drop-offs and identifying areas ripe for testing. It means analyzing acquisition versus churn rates to determine where to focus our efforts.

And what does it solve for? Well, to be pedantic–good data with solid analysis charts the course forward, and few things are as helpful as knowing which way to go. To be more specific, we help businesses create desired futures through measurement, adjustment, and action.  

Our expertise spans advising on email frequency, marketing expenditures, product expansion, and beyond. Across all these facets, the common thread is clear: solid data and intelligent analysis.

If you’ve been navigating by gut feeling a bit too much, we’re here to help chart a course with something more substantial than a finger in the wind.

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"We have seen increases in traffic as well as AOV since working with First Pier. Everything touched by First Pier improves our bottom line."

-Helen Milan

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How We Do It

Shopify Plus Optimization
Shopify Plus Optimization

Unlock the full potential of Shopify Plus for your enterprise. Our optimization services enhance performance, automation, and scalability of your platform.

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Unlock the full potential of Shopify Plus for your enterprise. Our optimization services enhance performance, automation, and scalability of your platform.

Shopify Shipping Optimization & Support
Shopify Shipping Optimization & Support

Optimize your shipping operations and reduce costs. We help streamline fulfillment processes and enhance shipping efficiency on Shopify.

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Optimize your shipping operations and reduce costs. We help streamline fulfillment processes and enhance shipping efficiency on Shopify.

Shopify POS Implementation
Shopify POS Implementation

Integrate your physical and digital retail presence with Shopify POS. We ensure a seamless omnichannel experience for your customers and staff.

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Integrate your physical and digital retail presence with Shopify POS. We ensure a seamless omnichannel experience for your customers and staff.

Shopify CRO
Shopify CRO

Boost your conversion rates through data-driven optimization. Our CRO experts identify and implement improvements that turn more visitors into customers.

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Boost your conversion rates through data-driven optimization. Our CRO experts identify and implement improvements that turn more visitors into customers.

Wholesale Strategy
Wholesale Strategy

Expand your business with a robust wholesale channel. We help develop and implement strategies for successful B2B e-commerce operations.

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Expand your business with a robust wholesale channel. We help develop and implement strategies for successful B2B e-commerce operations.

Ecommerce Analytics & Analysis
Ecommerce Analytics & Analysis

Make data-driven decisions with comprehensive analytics services. We help you understand and act on your e-commerce performance metrics.

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Make data-driven decisions with comprehensive analytics services. We help you understand and act on your e-commerce performance metrics.

Shopify Accessibility & Data Compliance
Shopify Accessibility & Data Compliance

Ensure your store meets accessibility standards and compliance requirements. We help protect your business while serving all customers effectively.

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Ensure your store meets accessibility standards and compliance requirements. We help protect your business while serving all customers effectively.