If you handle your own fulfillment, shipping becomes the lifeblood of your ecommerce brand. It can either be streamlined or a headache. How do we support our clients? By ensuring it’s the former, not the latter.
Shipping support revolves around two main opportunities:
Improving Workflows: We enhance everything from pick-and-pack to label creation, leveraging automation where needed. Overnight shipping for perishable goods can be challenging, but it’s a challenge we'd rather tackle head-on than avoid. Experience has taught us valuable lessons here—these areas may not boost revenue directly, but they can cut costs and enhance everyone’s satisfaction, and that’s always beneficial.
Optimizing Rates: Shipping rate optimization involves establishing shipping zones, scenarios, and tiers, then testing these configurations to maximize profitability. Today, customers often expect free shipping, especially above a certain threshold. This threshold can vary across different niches and should be regularly reviewed—not set once and forgotten.
In these ways and more, we support our clients as they manage progressively higher order volumes, aiming for substantial and sustained ecommerce success.
