If you handle your own fulfillment, shipping becomes the lifeblood of your ecommerce brand. It can either be streamlined or a headache. How do we support our clients? By ensuring it’s the former, not the latter.

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Shipping support revolves around two main opportunities:

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Improving Workflows: We enhance everything from pick-and-pack to label creation, leveraging automation where needed. Overnight shipping for perishable goods can be challenging, but it’s a challenge we'd rather tackle head-on than avoid. Experience has taught us valuable lessons here—these areas may not boost revenue directly, but they can cut costs and enhance everyone’s satisfaction, and that’s always beneficial.

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Optimizing Rates: Shipping rate optimization involves establishing shipping zones, scenarios, and tiers, then testing these configurations to maximize profitability. Today, customers often expect free shipping, especially above a certain threshold. This threshold can vary across different niches and should be regularly reviewed—not set once and forgotten.

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In these ways and more, we support our clients as they manage progressively higher order volumes, aiming for substantial and sustained ecommerce success.