Glossary of Growth

A

A/B Testing

Acquisition

Affiliate Marketing

Application Programming Interface (API)

Average Order Value (AOV)

Average Purchase Frequency (APF)

Average Time on Site

B

Balanced Scorecards

Big Data

Blended ROAS

Blog

Bounce Rate

Brand Awareness

Brand Positioning

Bundling

Business to Business (B2B)

Buyer Persona

C

Call to Action (CTA)

Cart Abandonment Rate

Chargeback

Churn Rate

Click Through Rate (CTR)

Click-To-Open Rate (CTOR)

Clicks Per Mille (CPM)

Closed-Loop Marketing

Content Management System (CMS)

Content Marketing

Content Optimization System (COS)

Contribution Margin

Conversion Funnel

Conversion Rate

Conversion Rate Optimization (CRO)

Cookies

Cost Per Acquisition (CPA)

Cost Per Click (CPC)

Cost of Goods Sold (COGS)

Cross Selling

Crowdsourced Content

Crowdsourcing

Customer Acquisition Cost (CAC)

Customer Data Platform (CDP)

Customer Journey

Customer Journey Mapping

Customer Lifespan

Customer Lifetime Value (CLTV)

Customer Relationship Management (CRM)

Customer Retention

Customer Value

D

Data Mining

Digital Asset Management (DAM)

Digital Commerce

Direct to Consumer (D2C)

Domain Name

Drop Shipping

Dynamic Content

E

Ebook

Editorial Calendar

Email Service Provider (ESP)

Engagement Rate

Enterprise Resource Planning (ERP)

European Article Number (EAN)

Evergreen Content

Exit Rate

Extract, Transform, Load (ETL)

F

Frequency Capping

Fulfillment

Funnel Abandonment Rate

G

Gateway

Global Trade Item Number (GTIN)

Google Merchant Center (GMC)

Google Tag Manager (GTM)

Gross Profit Margin (GPM)

H

Hard Bounce

Heatmap

HyperText Markup Language (HTML)

I

Ideal Customer Profile (ICP)

Infographics

J

Javascript

K

Key Performance Indicators (KPI)

Keyword Ranking

Keyword Research

Keyword Stuffing

Keywords

L

Landing Page

Lead Generation

M

MSRP & MAP

Market Intelligence

Market Research

Market Segment

Marketing Efficiency Ratio (MER)

Metadata

Microconversion

Microsite

N

N-Gram

Net Promoter Score (NPS)

O

Objectives and Key Results (OKR)

Off-Page Optimization

On-Page Optimization

Open Rate

Order Value

P

Pay Per Click (PPC)

Pay Per Impression (PPM)

Payment Gateway

Point of Sale (POS)

Product Detail Page (PDP)

Prospecting

Q

QR Code

Qualified Lead

R

Referrals

Retargeting

Retention

Return On Ad Spend (ROAS)

Return on Assets (ROA)

Return on Equity (ROE)

Return on Investment (ROI)

S

Search Engine Optimization (SEO)

Search Engine Results Page (SERP)

Segmentation

Short Message Service (SMS)

Sitemap

Social Proof

Soft Bounce

Squeeze Page

Stock Keeping Unit (SKU)

T

Target Audience

Tech Stack

Top of the Funnel (TOFU)

Total Addressable Market (TAM)

Tracking Pixel

U

Unique Web Visitors

Units Per Transaction (UPT)

Universal Product Code (UPC)

Unsubscribe Rate

Upselling

User Experience (UX)

User Interface (UI)

User-Generated Content (UGC)

V

Viral Content

W

Wholesale

Widen the Funnel

Winback Campaign

Wireframes

X

XML Sitemap

Y

Year over Year (YOY)

Year to Date (YTD)

Z

Zero Cost Strategy